| Shareholders and Investors |
- Corporate Governance
- Innovation Management
- Customer Services
- Ethics and Integrity
- Compliance
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- Contact person: Executive Vice President Charles Juan
Telephone: (02)2681-3316
E-mail：Juan@szs.com.tw
- Annual shareholders' meeting: Investor conferences are regularly held, revenue is announced monthly, and financial statements are announced quarterly.
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- A total of 28 material information and announcements.
- A total of 5,230 news reports.
- Invited to attend a total of 7 investor conferences.
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| Customers |
- Customer Services
- Risk Management
- Ethics and Integrity
- Customer Privacy
- Sustainable Development Strategy
- Innovation Management
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- Contact person: Vice President Steven Wu
Telephone:(02)2681-3316
E-mail：tzuwenwu@szs.com.tw
- Customer satisfaction survey
- Cooperate with customers' requirements and inspection of product, environment, and responsibility, and collaborate in prevention and continual improvement.
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- Conducted 1 customer satisfaction survey.
- Cooperated with customers' requirements and inspection of product, environment, and responsibility 4 times.
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| Suppliers |
- Compliance
- Occupational Health and Safety
- Customer Privacy
- Risk Management
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- Contact person: Assistant Vice President Venus Yu
Telephone: (02)2681-3316
E-mail：venus@szs.com.tw
- Annual supplier meetings
- Environmental Hazardous Substances Guarantee
- Quarterly supplier evaluation scores
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- Evaluated suppliers 4 times in total.
- Audited suppliers 12 times in total.
- Held 1 supplier meeting.
- 12 suppliers signed the CSR commitment.
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| Non-government organizations and community residents |
- Corporate image
- Community care
- Community care
- Green procurement
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- Contact person: Assistant Vice President Tina Tsai
Telephone: (02)2681-3316
E-mail：tina.tsai@szs.com.tw
- Actively participate in events held by non-government organizations and academic forums.
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- Sponsored the lantern festival activity series held by Shulin Zhennan Temple 1 time.
- Donated 200 multi-functional reflective vests to Shulin Precinct.
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| Employees |
- Salary and benefits
- Sustainable Development Strategy
- Economic performance
- Employee satisfaction
- Market image
- Occupational Health and Safety
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- Contact person: Assistant Vice President Tina Tsai
Telephone: (02)2681-3316
E-mail：tina.tsai@szs.com.tw
- Education and training
- Annual performance evaluation
- Employee grievance mailbox
- Quarterly management discussions
- Annual labor-management meetings
- Annual staff meeting
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- Conducted annual performance evaluations 2 times in total.
- Labor human rights and ethics education and training 57 hours in total.
- Collected 78 labor human rights interview questionnaires.
- Held 4 management discussions in total.
- Held 4 management discussions in total.
- Held 1 staff meeting.
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